Feature
User management: the right access for every role
Delivery fleets have high turnover and mixed staff — couriers, mechanics, hub leads, partner teams. RideControl scopes every user to a node in the group tree and records handovers and offboarding per person.
Access
Roles scoped to groups
What user management does
- Role per user: courier, mechanic, hub lead, manager, partner staff.
- Access scoped to a node in the group tree and everything below it.
- Unlimited users on every plan — you license vehicles, not seats.
- Handovers recorded: which vehicle, fob and assets a person holds.
- Offboarding in one place, so leaving staff lose access and return equipment on record.
How it works
Step 1
Create the person
Add the user with their role and the group node they belong to.
Step 2
Grant scoped access
Permissions follow the tree, so no manual per-screen configuration is needed.
Step 3
Hand over equipment
Vehicle, keyfob and assets are assigned to the person and recorded.
Step 4
Operate
The user sees only their hub, fleet or client account in every module.
Step 5
Offboard
Access is revoked, fobs are blocked and outstanding equipment is visible on the record.
Who uses it
| Role | What they use it for |
|---|---|
| Hub lead | Onboarding and offboarding couriers each week |
| Operations manager | Access reviews across hubs |
| Partner account manager | Giving a client visibility of their own fleet only |
| Finance | Confirming equipment was returned before final settlement |
Data you get out
- User list per node with roles and status.
- Handover and offboarding history per person.
- Equipment currently held by each user.
- CSV export and API access.
Related modules
Groups define the structure that permissions follow, keyfobs control physical access, and Service Flow records which mechanic did which repair.
Frequently asked questions
Related
See it on your own fleet
Book a 30-minute walkthrough. We open the panel with your vehicle types, hubs and countries in mind — no slides.
Book a demo